Customer Support Team Hours: Mon - Fri, 9:30AM - 6:30PM PST; Sat - Sun, closed.

My AURA Kit has a waterproof connector which is different from my other kits?

------------------------- Question: I have bought several other kits from OPT7 in the last year, but I recently bought an AURA kit and the connectors are different from the others. How do I go about using the waterproof connectors with the flat 5pin LED connectors? ------------------------- AURA LED FLAT 5PIN - AURA ROUND WATERPROOF 4PIN- ------------------------- Answer: We have designed and created a special adapter which will allow you to change the converter to ensure you...

My OPT7 CONNECT APP only shows 2 modes only?

------------------------- Question: "I just installed it and first of all it looks great!! My issues are with the app. It only gives me two options: solid and sound sync. Is there something I missed?" Answer: On the OPT7 Connect app, there are arrows found on the modes - the arrows will only jump between the first mode (solid) and the last mode (sound sync) only. Instead, you will need to use the finger swipe method to slide to the next modes. Click on this link here on how to switch mode...

Aura Pro Common Questions

------------------------- Question: "First the lights will not work all the time with the music and does not let you pick the color of the lights when on the music sync." Answer: Please ensure the control box is mounted on the vehicle body panels as it will need to pick up the frequencies/ bass of the music for the color of the lights to be changed. You can try installation it under the glove department or the side panels of the car doors. The music sync will only have the option of random ...

FAQ - AURA PRO CONTROL BOX VERSIONS - Troubleshooting

------------------------- There are 3 versions of the AURA PRO Control Boxes for the AURA line. 1- AURA PRO V1 - compatible with all AURA lighting kit launched date 2018- 2021. Only able to connect to OPT7 APP. It is also label as VR7000 when first connect. *Will work on Switched Fuse or Constant Fuse & does not auto connect into app. ------------------------- 2- AURA PRO V2 Interior, only for V2 Interior (https://www.opt-7.com/aura-pro-v2-led-interior-ambient-lighting-kit-...

FAQ - Why does the VR matter on the AURA PRO?

------------------------- Depending on which VR control box you have, the power source of connectivity to the OPT7 CONNECT app is crucial. Each AURA PRO control box has different firmware software, which sends a signal to the control box using the OPT7 CONNECT APP. See below the different modes depending on VR and specific kits. If you need help on locating which VR (firmware) you have, prior to naming / editing your control box in the app, the VRXXXX will show up. See LINK (https://wintis.la...

How to troubleshoot OPT7 Aura LED Kits ( STRIPS/ UNDERGLOW LED BARS)

-------------------------

How do I install the Aura Pro App and connect to my Aura Pro kits to my smartphone?

------------------------- 1.) Find the OPT7 AURA Pro app in your App Marketplace / App Store (**do not select the AURA Pro V2 / OPT7 Connect) 2. Download the Aura Pro app to your Smartphone Device, ensure your Bluetooth is turn ON (see below on see how). - Tap on Settings. - Select “General” - Tap on “Bluetooth” - Flip the On/Off button to toggle Bluetooth on or off. - Close out of Settings and you're on your way. 3.) Once the Bluetooth setting is ON, next find the ...

How to installed the AUX Wire on the Aura Pro?

There are two ways the AUX WIRE / Door Assist on the Aura Pro Bluetooth control box can connected on the vehicle in order to activate the door assists feature. 1.) To connect the AUX WIRE with any trigger wire in the vehicle which allows a signal to be received when the door is opened. For example, this can be the courtesy light or the door light. 2.) The second option is to connect the AUX WIRE with the positive wire of the dome light (see image below). However, it's important to note ...

Can I have both of my AURA PRO kits on the same fuse?

Dual fuse holder makes it easy to add an additional circuit to your vehicle’s electrical system. You can find a selection of dual fuse holder turns one fuse slot into two on Amazon, eBay, or even your local auto store. Simply select and remove a fuse (not to exceed 10 amps) from your fuse box with constant (always on) or switchable (only turns ON/ACC) power capabilities that match the requirements of the accessory you want to add, and instantly gain another circuit! Learn more how to tap ...

Can I have my one of my AURA PRO control box control my other AUAR kits?

------------------------- We get asked this a lot, and its very important to note the following: So if I purchased these items: 1. AURA PRO LED Interior Ambient Lighting Kit 2. AURA Wheel Well LED Kit 3. AURA PRO Truck LED Aluminum Underglow Lighting Kit 4. AURA PRO LED Grille Lighting Kit That seems like 3 too many control boxes and fuse kits i need to install, is there a distribution hub or do you guys have special instructions on how to wire all these. Answer: For the Aura Pro ...

What's the difference between Aura Pro and Aura Original?

------------------------- Aura Original has a radio frequency set up which allows it to connect with a remote control. There is also four wires coming out of the control box. Aura Pro has a Bluetooth frequency set up which requires our OPT7 Aura Pro app to be installed on your smartphone to control the LED strips on your set up. There is two wires coming out of the control box, depending on your kit, you will receive additional Y- splitters to complete your installation. Learn more how to i...

Are the Aura Pro LED Kit and Aura Pro Quantum cross compatible?

------------------------- The Aura Pro LED Kit (http://www.opt-7.com/aura-pro-bluetooth-control-box-kit/) and the Aura Pro Quantum RGB-W (http://www.opt-7.com/aura-quantum-led-rock-light-kit-rgbw-pods/) Kit both uses the same app - Aura Pro which can be both download on an Android and iOS devices. However, the connections for the two control box are different and not cross compatible as shown below. *The Aura Pro can still be controlled up to 4 Aura Pro's control boxes to 1 smartphone dev...

I've installed the control box directly to the frame of the speakers and it's still not working in Sound Sync Mode, what could be the problem?

*If it is mounted to the frame on the speakers, make sure the front of the control box is facing towards the speakers directly to pick up the bass frequency. If not, it will not be able to properly work in Sound Sync mode. Still having issues? Contact our OPT7 Customer Experience Team Live Help Available Mon-Fri 6:30 am - 3:30 pm PST @ www.opt-7.com